Frequently Asked Questions

Everything you need to know about your BABYFACE glow.

Are BABYFACE products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund, even if the product has been opened.

Are your products cruelty-free and vegan?

Absolutely. BABYFACE is committed to ethical beauty; we never test on animals and all of our ingredients are 100% vegan.

How can I track my order?

Once your order ships, you will receive an email with a link to your tracking information. You can also track it through the 'Orders' section in your account.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.